Terms & Conditions

 

These terms and conditions (the "Terms and Conditions") govern the use of www.babysleepcollective.com (the "Site"). This Site is owned and operated by Elly McNeilly. This Site is a service.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Elly McNeilly and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following services are available on our Site:

  • Infant & Child Sleep Consultant.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

  • Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds
Refunds for Goods
All goods sold on our Site are non-refundable.

Refunds for Services
We provide refunds for services sold on our Site as follows:

  • If we are required to cancel your appointment for a circumstance out of our control, you will be offered the next possible vacancies. If these are not suitable you may request a refund.

    You must pay for services you’ve received under a service contract that worked as expected.

    You can’t cancel a service contract or get a refund if the problem was outside the control of the provider or if you:

    1. changed your mind
    2. insisted on having a service provided in a particular way, against the provider’s advice
    3. failed to clearly explain your needs to the provider.

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Elly McNeilly and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Elly McNeilly and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of New South Wales.

Additional Terms

  • I agree to follow Safe Sleep practises in line with current SIDS recommendations.;

  • I agree to disclose any medical condition/s in which my baby/child has to Baby Sleep Collective.;

  • I agree to consult with my General Practitioner or health care provider if my baby/child has any medical conditions which prevent them from undergoing baby sleep training in a safe manner.;

  • I agree for the information outlining my baby/child's case be used in case studies, all names and identifying information will be changed or not used.;

  • I agree to pay the invoice prior to appointment and acknowledge that if the invoice has not been paid that my sleep plan may not be written and that my appointment may be cancelled.;

  • I understand that my sleep plan plan is intended for use for my baby/child and I agree to not share with a third party.; and

  • I understand that the information and services provided by Baby Sleep Collective are for educational purposes and is not intended as or to replace medical and/or nutritional advice by your GP, Paediatrician or other qualified health care provider. Always seek the advice of your physician with any questions you may have regarding medical condition or treatment..

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(04) 9235 9182
hello@babysleepcollective.com
______________________________________

You can also contact us through the ‘Contact Us’ form available on our Site.

Effective Date: 30th day of November, 2021

Privacy Policy.

 

www.babysleepcollective.com Privacy Policy

Type of website: Service
Effective date: 30th day of November, 2021

www.babysleepcollective.com (the "Site") is owned and operated by Elly McNeilly. Elly McNeilly can be contacted at:

hello@babysleepcollective.com
(04) 9235 9182
________________________________________

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and

  2. The collection, use, and retention of the data listed in this Privacy Policy.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform the contact form or newsletter subscription functions on our Site:

  1. First and last name;

  2. Email address;

  3. Location and

  4. Phone number.

This data may be collected using the following methods:

  1. Newsletter Subscription; and

  2. Contact Form.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication.

How We Protect Your Personal Data
We practice strict confidentiality at Baby Sleep Collective and endeavour to keep your personal information, discussions, sleep plans private.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints please contact

(04) 9235 9182
hello@babysleepcollective.com
______________________________________

You can also contact us through the ‘Contact Us’ form available on our Site.